Terms of Service

1. About these terms

These Terms of Service (“Terms”) govern the provision of services by Liberty Bookkeeping Pty Ltd (ABN 72 702 558 012) (“Liberty Bookkeeping”, “we”, “us” or “our”) to you (“the Client”). By engaging our services, accepting a quote, or using our website at https://libertybookkeeping.site, you agree to be bound by these Terms.

Your engagement may also be governed by a separate engagement letter or service agreement. Where an engagement letter conflicts with these Terms, the engagement letter will prevail to the extent of the inconsistency.

2. Our services

We provide bookkeeping and accounting support services to small businesses in Perth, Western Australia, including (but not limited to) day-to-day bookkeeping, bank and credit card reconciliations, accounts payable and receivable processing, payroll processing, superannuation preparation, management reporting, and software setup and support. The full scope of our services is described on our Services page and will be confirmed in your written quote or engagement letter.

Where a service constitutes a “tax agent service” under the Tax Agent Services Act 2009 (Cth), that service will be provided by, or under the supervision and control of, an appropriately registered agent in accordance with that Act.

We do not provide financial product advice, financial planning, or audit services. Nothing on our website or in our communications constitutes financial or taxation advice unless expressly agreed in writing.

3. Quotes and engagements

• Quotes provided by us are valid for 30 days from the date of issue, unless otherwise stated.
• All quotes are based on the scope of work described at the time of quotation. Work outside that scope may attract additional fees, which we will confirm with you before proceeding.
• An engagement begins when you accept our quote in writing (including by email) or when we commence work at your request.
• We reserve the right to decline or discontinue any engagement at our discretion, subject to clause 9.

4. Fees, invoices and payment

• Fees are charged as set out in your quote or engagement letter, and reflect the time, skill, and complexity involved in the work performed.
• Invoices are issued monthly in arrears unless otherwise agreed, and are payable within 14 days of the invoice date.
• Approved disbursements and third-party costs (such as software subscriptions or lodgement fees incurred on your behalf) will be itemised and passed on at cost.
• Overdue accounts may attract interest and administrative recovery costs, and we may suspend services until outstanding amounts are paid.
• All fees are quoted in Australian dollars (AUD) and are inclusive of GST where applicable.

5. Your responsibilities

To enable us to perform our services effectively, you agree to:

• provide complete, accurate, and timely access to your financial records, source documents, and accounting software;
• maintain current licences and subscriptions for any accounting software you use, unless otherwise agreed;
• provide all information reasonably required to meet statutory and professional obligations;
• promptly notify us of any changes to your business structure, registration details, or contact information; and
• review all reports, reconciliations, and outputs we provide and notify us promptly of any errors or discrepancies.

We rely on the accuracy and completeness of the information you provide. We are not responsible for errors arising from incomplete, inaccurate, or late information supplied by you or your representatives.

6. Confidentiality and privacy

We treat your business information as confidential and will not disclose it to third parties except as required to perform our services, as authorised by you, or as required by law. Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

7. Professional care and standards

We will perform our services with due care, skill, and diligence, and in accordance with applicable professional and ethical standards. Nothing in these Terms limits any obligation we owe to you under the Tax Agent Services Act 2009 (Cth) or any other applicable legislation.

8. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Our services come with guarantees under the Australian Consumer Law that cannot be excluded, including that services will be provided with due care and skill and will be reasonably fit for purpose.

Subject to the above, and to the fullest extent permitted by law:

• our total aggregate liability arising out of or in connection with our services is limited to the fees paid by you to us for the relevant services in the 12 months preceding the event giving rise to the claim;
• we are not liable for indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or loss of business opportunity; and
• we are not liable for defects or failures in third-party software (including Xero, MYOB, and QuickBooks) or for the acts or omissions of third parties, including your registered tax agent or the Australian Taxation Office.

This clause does not apply to liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by our negligence.

9. Termination

• Either party may terminate an engagement by giving at least 30 days’ written notice, or immediately where the other party commits a serious or unremedied breach of these Terms.
• On termination, you must pay all fees and disbursements incurred up to the date of termination.
• We will, on request, return or make available your books, records, and files in a reasonable and mutually agreed format, subject to payment of all outstanding fees.
• Clauses relating to confidentiality, limitation of liability, and governing law survive termination.

10. Intellectual property

Templates, checklists, spreadsheets, report formats, and other materials we create or supply remain our intellectual property. You are granted a non-exclusive, non-transferable licence to use these materials for the internal purposes of your business. Your business records, data, and financial information remain your property at all times.

11. Third-party software and platforms

Our services may rely on third-party software and platforms such as Xero, MYOB, QuickBooks, and related add-ons. Your use of those platforms is governed by their own terms and conditions, and we are not responsible for their availability, performance, or security. You are responsible for maintaining the security of your own software logins and access credentials.

12. Changes to these Terms

We may update these Terms from time to time. The current version will always be published on this page. Where a change materially affects an existing engagement, we will notify you before it takes effect. Your continued use of our services after an update constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia. The application of the Australian Consumer Law, and any non-excludable statutory rights, is unaffected by this clause.

14. Contact us about these Terms

If you have any questions about these Terms of Service, please contact us:

• Email: ceo@libertybookkeeping.site
• Website: https://libertybookkeeping.site
• Location: Perth, Western Australia

Email is the quickest and most reliable way to reach us, and we aim to respond to all enquiries within one business day.